About Us

Integrations Support Engineer

Point of contact for any issue related to integration and POC for API integrations in general for global issues
Lead integrations activities with partners and lead projects
Understand the partners needs and lead the processes & project
Work closely with the team, which its majority is in Israel.
Support escalation from 3rd tier support
Extract data from various of sources, analyze it and point to the relevant data
Develop proactive and predictive processes and tools to improve the business
Solve complicated problems related to our flow and provide alternative solutions and workarounds.
Work closely with the global team
Deliver lecture-based and hands-on training courses for internal customers (Transfer tech knowledge internally)
Provide technical consulting services to company partners worldwide.
Identify GAPS in current processes and work on improvements
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development

A Bachelor’s degree in Computer Science/ Software engineering or equivalent is required.
Strong communication skills, verbal and written.
Strong interpersonal communication skills with an ability to build relationships and work across multi-functional organizations.
Strong interpersonal skills and the ability to perform under pressure situations, while developing sound implementation approaches which solve the business problem or environment which they support
Experience in a global company
Experience with SaaS and medical equipment is an advantage
3+ years of experience as Production support engineer
3+ years of experience in SQL tools and Queries
Demonstrated knowledge of large-scale systems integration.
C# programming experience or any other equivalent programming tool is an advantage
Experience and/or understanding of repositories such as GIT, SVN, etc. is an advantage
Experience and/or understanding of Bug tracking tools such as Jira
Experience and/or understanding of Python programming language is an advantage
Experience working with at least one of the major SQL database engines (Oracle, SQL Server).
Working knowledge of software development life cycle
Understanding of databases, web applications, and ERP applications.