The senior technical persona in the Enterprise team and the Tier 3 go to person for various team members and business stakeholders for an advice, consultancy and troubleshooting support.

Consulting, reviewing, and approving solutions design for selected Enterprise projects Functional Specification Design documents and Agile enhancements designs as needed.

Approving commits for both code and declarative changes made by the team.

Proactively developing the team on best practices in code and no-code based solutions, that will lead to system stability and optimization, avoiding governance limits, test coverage, and others.

Having Systematic mindset, ensuring the general direction of all developments are in line with the to-be state.

Ensuring business continuity by leading resolution on ad hock incidents

Serving as Global Technical Lead for the Enterprise on specific areas in the system architecture

Planning, initiating, and overseeing the improvement of the current platform architecture, stability, reliability and redundance.

Collaborating with Platform and Regional Architects and Development Managers on ongoing system  evolution, integrations, and introduction of new features and tools

Working closely with the rest of IT Enterprise Systems Analysts, Delivery team and Global Process

Owners in enhancing the business value from a holistic and long-term perspective

Serving as organizational Salesforce ambassador and Technical Enterprise level point of contact