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Senior Salesforce Administrator

IT & Software

Role and Responsibility

  • Hands-on maintain and support standard and custom objects, fields, user roles, profiles, workflows, email templates and applications.

  •  System implementation and daily support to CRM users.

  •  Ensure Salesforce data integrity.

  •  Produce project management documentation, such as project plans/timelines, project requirements and acceptance criteria, status reports, budget reports and resource utilization reports.

  •  Work closely with business leadership, business analysts, and other key stakeholders in the design, configuration & build of SFDC.

  •  Participates in cross-functional teams that address strategic business issues involving CRM.

  •  Guide the team in translating requirements into Salesforce configuration, identifying where custom development/integration may need to occur.

  •  Act as a Subject Matter Expert in the discovery and investigation of critical production problems as required.

  •  Manage Salesforce releases. understand “What’s coming (and when)”

  •  Present the new features to the relevant users & training.

  •  Support the deployment of legacy business applications such as CPQ, project management and other applications.


  • Salesforce Administrator Certification.

  • 2+ years of experience implementing, configuring or administering, knowledge and understanding of the platform, ecosystem, and best practices.

  •  Experience documenting and analysing processes, procedures, and/or policies

  •  Proven ability to understand business needs and translate them into processes that scale.

  •  Excel proficiency

  •  Fluent English

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